In this Extra Credit episode of KLAS in Session, Justin Long sits down with Aaron Feinberg, Partner at Bain & Company, to discuss key insights from the 2025 Bain and KLAS joint report.
In Part One, the conversation explores how healthcare leaders are thinking about IT investment in 2025, including where priorities are shifting, how AI is being used today, and how organizations are approaching vendor strategy.
Stay tuned for Part Two, releasing on November 18th.
What you’ll learn:
- Why revenue cycle is getting renewed attention
- Where AI is moving beyond pilot projects
- How leaders are weighing best-of-breed vs. EHR-native solutions
- Where health systems and payers are aligned or diverging Read the full report: 2025-healthcare-it-investment-bain.pdf


