Careers at KLAS

At KLAS, your personal and professional self can thrive

We are looking for problem-solvers, avid learners, and boundary-pushers to help us reshape the healthcare industry. If you’re ready to tackle healthcare complexities by providing valuable insights to vendors and providers, we want you to apply.

Hope to hear from you soon!

Our mission is to improve the world’s healthcare through insights, collaboration, and transparency.

KLAS Research: Why We Do What We Do

Our Core Values

We believe character comes first. That’s why our five core values drive everything we do at KLAS.

Trust

Earn trust by building great relationships and being an exceptional teammate.

Humility

Listen first, crave feedback, show gratitude, and seek to improve.

Accountability

Do what you say, be disciplined, follow the processes, and work hard.

Integrity

Be fearless in finding and sharing the truth; do what is right even when no one is looking.

Passion

Create an emotional connection and excitement for your work and outcome.

“KLAS is a company that has a great mission and a good group of people to work with. The company is truly mission driven and leadership is generally positive and easy to work with. The company is run with tremendous integrity, and the best interests of the employee are kept in mind through most decisions. KLAS is also truly striving to be more welcoming and diverse to all types of employees.”

We hire for character first

At KLAS we believe that jobs can be taught, while character cannot. We are an equal opportunity employer and hire people with an clear desire to be part of the bigger picture and always put their best foot forward.

“I have always felt like my job matters to KLAS and I am an important cog in the machine. In my experience coming back from parental leave, I felt a lot of stress acclimating to my new life and had concern about putting strain on my team. My manager constantly encouraged me to prioritize my life at home and reminded me that a “job is just a job” and they would adapt to my needs. I feel safe and valued at KLAS.”

Benefits

We believe in taking care of our employees. We provide a great benefits package so you can be confident in every aspect of your life.

Insurance

KLAS pays 90% of premiums on some plans

Financial

KLAS pays for professional financial services

Wellness

KLAS will pay you to achieve personal goals

Hiring Process

Submit Your Application

So you found a role you think is a great fit. Go ahead and let us know why through a cover letter and resume.

Phone Screening

This is a great opportunity for our recruiters to get to know you and answer any questions that you may have about KLAS.

Team Interview

Meet your team members and ask questions to get a better idea of the role and its expectations. This is a great way to get an idea of how the people you will be working with operate and communicate.

Project Presentation

For certain roles, you will have a week to complete a project showcasing your skills. This gives us a better idea of what you can do and gives you a better idea of what the job entails.

Offer

Congratulations! Looks like you were a great fit for the job, and we would love to have you join our team.

New Hire Onboarding

Be ready to learn a lot about KLAS and healthcare. We know it can be overwhelming, but we have a great education program to get you up to speed.

“KLAS genuinely cares about their employees…managers and HR have worked to make KLAS a much safer and positive place to work. Parental/caregiver leave has improved, there’s been a shift in leadership that was much needed, ERG’s have been implemented to encourage diversity and inclusion, and management is checking in far more often to make sure people are satisfied with their work.”

KLAS Culture

Employee Resource Groups (ERGs)

KLAS is proud to sponsor a variety of Employee Resource Groups (ERGs) designed to support and empower our diverse workforce. These ERGs provide a platform for team members to connect, share experiences, and foster a sense of community within the organization. By participating in these groups, team members can engage in meaningful discussions, access valuable resources, and contribute to initiatives that promote inclusivity and professional growth. We believe that supporting these groups not only enhances the team member experience but also drives innovation and success across the company.

LGBTQ+ ERG

LGBTQ+ ERG

The focus of the LGBTQ+ group is to provide a safe space for LGBTQ+ people and allies to associate and, as a group, generate and consider ideas and recommendations for actions to help KLAS become a more inclusive and welcoming workplace for the LGBTQ+ community and other underrepresented groups.

Mental Health and Wellness ERG

Mental Health and Wellness ERG

The Mental Health and Wellness ERG provides a safe space for all people impacted by mental illness (whether personally or in other ways) to share their experiences (if comfortable), educate, and provide guidance for resources available to KLAS team members. The group strives to better educate all KLAS team members on their rights, their blind spots, and their understanding of mental health.

Neurodiversity ERG

Neurodiversity ERG

The Neurodiversity ERG focuses on supporting neurodiverse adults by creating a safe place to be themselves and discuss recommendations of how KLAS can better support and include these individuals. We encourage those who love a neurodiverse person or want to learn more about how to best support their coworkers to also join.

Women's ERG

Women's ERG

The mission of the Women's ERG is to support and empower women at KLAS through education, advocacy, allyship, and community building. We encourage people of all genders to join us in our work to foster more equitable opportunities, policies, and representation.

Parents and Children ERG

Parents and Children ERG

The Parents and Children ERG looks to support the parents who work at KLAS. We aim to provide resources for the different stages of parenting in a way that is productive and helpful to those at KLAS. We bring parents together to collaborate and build relationships with other parents at KLAS who may be experiencing similar challenges and successes with their children.

Developing Professionals ERG

Developing Professionals ERG

The Developing Professionals ERG focuses on empowering professionals within our organization by facilitating connections and creating opportunities for professional development.

Committees

Service Committee

Service Committee

As responsible and engaged global citizens, members of the service committee strive to lift and serve others in their workplace, sphere, and nation and work to enable all people to live fulfilling lives.

Wellness Committee

Wellness Committee

The Wellness Committee's mission is to make KLAS the best place to work by encouraging and promoting all aspects of well-being with KLAS employees.

Join Our Team

KLAS Research surveys provider, payer, and employer organizations about the healthcare IT (HIT) solutions and services they use. The data is then analyzed and turned into accurate, honest, and impartial insights that help these organizations make informed HIT decisions. The data is also leveraged by vendors in the industry to improve their offerings and better understand customer needs.

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Sponsorship Inquiry Form

NOTE: Organizations currently measured by KLAS are not eligible for sponsorship.

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Join the Arch Collaborative

Join the KLAS Arch Collaborative today to start your EHR measurement and improvement journey! 

Start the process by filling out the form below—we’ll get back to you shortly. 

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