Podcasts & Webinars

From HIMSS23, Adam Cherrington and Dan Czech share five quick interviews with patient-engagement leaders—practical ways to involve patients, real-world wins and roadblocks, plus their own take on the latest trends.

UVU’s Dana Oaks joins Dan and Adam to share rural telemedicine lessons from the pandemic—closing staffing/funding/tech gaps, tackling burnout, elevating social determinants, and using communication to improve care.

Upfront cofounder/COO—and former occupational therapist—Carrie Kozlowski joins Adam Cherrington to explore moving from patient engagement to patient activation. They dig into using technology to streamline care transitions, scale workflows, reduce friction, and finally put consumer data to work.

Providence’s Sara Vaezy joins Adam and Dan to show how unified clinical, behavioral, economic, and social data create a truly personal patient digital health experience.

Head of Digital Transformation Laura Marquez puts patients and families first, using empathy and real-time feedback to simplify care and billing.

Patient advocate and Pegasystems CMO, Dr. “Dayo” Belizaire details AI-powered, collaborative ways to advance health equity and improve outcomes.

Adam and Dan review stand-out moments and key insights from season one of the Patient Voice Amplified podcast and pose important questions for the healthcare industry to continue answering.

Mayo Clinic CIO Cris Ross shares how his cancer journey reframed patient-centricity—prioritizing patient services, small experience fixes, better listening, and a forthcoming patient-focused book with Ed Marx.

Ed Marx, Tech Mahindra’s CDO, shares patient-engagement lessons from his cancer experience, teases a book with Mayo Clinic CIO Cris Ross, and offers guidance for HIT vendors.

From Disney® to Intermountain, Kevan Mabbutt explains the foundational consumer insight driving better patient experiences.

With his students, retired professor Bob created the Power of the Patient Project, one of the few libraries devoted solely to patient rights to help patients be active partners in their care.

Laura Adams, Special Advisor at the National Academy of Medicine, champions patient-first innovation, shaped by early nursing lessons on error, and urges leaders to immerse in patients’ stories.

Mount Carmel Health CNO Jerry Mansfield shares how to engage patients and families, center care, drop labels, and renew clinician hope.

Raised in a healthcare family and shaped by a teen illness, Charitie Horsley offers clear fixes for the patient experience.

Moved by her son’s trauma, Caroline Delongchamp is now Manager of Patient- and Family-Centered Care at MUSC Health and shares how MUSC makes patients partners and what changed during COVID-19.

A nine-day wait for answers after surgery sparked Michael O’Neil to build a patient desktop; today he leads GetWellNetwork as founder and CEO.

Aaron Bentley, CIO of Salt Lake City Information Management Services, and self-described “super-consumer of healthcare” shares his experience as a patient with polycystic kidney disease and as a renal transplant recipient.

Dr. Rasu Shrestha, MD MBA CSTO and Executive VP of Atrium Health, shares about their current push of digital consumer initiatives and the importance of involving patients when you’re creating new solutions. Using patient-centric design models, Atrium does just that.

The patient is at the center of everything care providers do. So why don’t we hear more about their experiences using healthcare technology? Patient engagement experts Adam Cherrington and Dan Czech are here to take on the challenge.