95% of KLAS data comes from in-depth phone conversations with thousands of healthcare providers and payers worldwide. Access this detailed data to learn about the performance of hundreds of vendors and services firms.
Gain insights from US customers on over 140 market segments:
Understand how your peers rate various vendors and firms
Read firsthand experiences shared by other healthcare providers and payers
Discover which vendors are being replaced, considered, and purchased and the factors behind these decisions
Discover insights from global (non-US) customers on select market segments, including acute care EHR, PACS, shared care records/HIE, and digital pathology:
Global ratings based on aggregated scores from healthcare providers interviewed.
Firsthand experiences shared by healthcare providers worldwide
Get data for select market segments on which vendors are being replaced, considered, and purchased and the factors driving these decisions
Explore insights into new healthcare companies or solutions:
Early findings on customer experience with solutions from newly emerging companies
Early findings on the customer experience with solutions not previously rated by KLAS
Highlights the top companies/solutions measured in our Emerging Insights research
In addition to our real-time data in the KLAS Portal, KLAS publishes over 150 reports each year on critical performance differences from unique categories, including our flagship Best in KLAS report.
Technology helps make healthcare better. But we need every voice to know how to improve.
Share your anonymous feedback in KLAS studies. You’ll give vendors and firms impactful ways to change, and other providers an independent source of truth.
Please visit our Why KLAS page to learn more about our research methodology for more established vendors and firms in the industry.
The methodology for our emerging insights research is a little different since the solutions measured typically have fewer customers. After identifying a solution or service that fits our criteria for emerging insights, KLAS interviews as many customers as we can about its performance, often most if not all of their customers.
We capture this data when provider organizations report during a KLAS survey that they made a solution change in the past 12 months or plan to make a change in the next 12 months.
This information helps reveal the plans of current and potential customers in a given market. This data helps provider organizations understand which vendors have the most energy. It also gets at the “why” behind their peers’ purchasing decisions.
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NOTE: Organizations currently measured by KLAS are not eligible for sponsorship.
Join the KLAS Arch Collaborative today to start your EHR measurement and improvement journey!
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