KLAS Blog

Articles & Insights

The KLAS blog is your resource for valuable insights into KLAS reports, events, and more—all directly from our experts.

KLAS Report

Uncertainty on Multiple Fronts Slowed EHR Purchases: Insights from KLAS’s 2026 Acute Care EHR Market Share Report

KLAS’s latest report on EHR market share among acute care and specialty hospitals in the US explores a shift in market momentum.
Report Roundup

KLAS Reports Published in April 2026 

April turned out to be an exciting month for reports at KLAS with the publication of our latest K2 Collaborative Points of Light report.
KLAS K2 Collaborative

Introducing the 2026 Points of Light Payer-Provider Collaborations

Learn about the partnerships between payers, providers, and their vendors that earned this year's Points of Light Awards.
KLAS Report

Patient Financing Services: Finding the Right Fit for Your Organization

Patient financing services have emerged as a critical lever, offering patients flexible payment options while helping healthcare organizations manage risk and collections more effectively.
KLAS Report

Digital Pathology 2026: Early Momentum, Emerging Maturity & What It Means for the US Market

Explore our recent Digital Pathology 2026 report and how organizations' early experiences are shaping the next phase of digital transformation.
Report Roundup

KLAS Reports Published in March 2026

Check out the new reports KLAS published during the month of March.
KLAS K2 Collaborative

From Trust to Transformation: The Next Era of Payer-Provider Partnership

Payer and provider relationships in the K2 Collaborative are moving beyond that foundational trust-building into something far more strategic.
Best in KLAS

Celebrating Vendor Excellence, Provider Voices, and the Best in KLAS Awards

The 2026 Best in KLAS celebration was one for the books.
Report Roundup

KLAS Reports Published in February 2026

Beyond the Best in KLAS awards, KLAS’s new research spans emerging technologies, market shifts, and real-world outcomes.
KLAS Report

How Healthcare Organizations Are Choosing Managed IT Services Partners

Learn more about KLAS' Managed IT Services report and how organizations are making decisions in this area.
Best in KLAS

When Measurement Leads to Change: Celebrating the “Most Improved” in Best in KLAS

KLAS' goal when it comes to healthcare IT vendors is to help make them better, improving healthcare overall.
KLAS Report

The Evolving Role of Comprehensive EHR & PM Suites in Ambulatory Care

Can core EHR and PM platforms serve as a true foundation or are third-parties still required to meet needs?
KLAS Event

Bringing Together Vendors to Tackle Shared Patient Records

KLAS will bring together a focused group of EHR vendors to work on how they share data with each other.
Report Roundup

KLAS Reports Published in January 2026

Topics covered in January included clinician burnout and their documentation burden to financial performance and patient access.
Best in KLAS

How to Use the Best in KLAS® Report: A Guide for Healthcare Providers

Learn about all the ways healthcare providers can maximize their use of the Best in KLAS report.
KLAS Arch Collaborative

The KLAS Arch Collaborative in 2026: What’s Next for Clinician Experience 

Where is the Arch Collaborative heading in 2026? Here are just a few insights into what KLAS is focusing on this year.
KLAS Report

Healthcare IoT Security: Going Beyond Data & Asset Visibility

Amid financial constraints and pressures to consolidate, healthcare organizations are asking their healthcare IoT security vendors, "What's next?"
Expert Overviews

Digital Healthcare Transformation in the Middle East

Understand where there is progress as well as opportunities across the Middle East.
Report Roundup

KLAS Reports Published in December 2025

During the holidays you may have missed some key KLAS reports. Find out more here.

Healthcare AI Update 2025: The Practical AI Use Cases Healthcare Is Scaling Today

Learn about the reality of what is happening with AI in healthcare according to healthcare leaders.
Healthcare Cyber Resilience

Cybersecurity Realities That Healthcare Can’t Ignore: Learnings from Our KLAS-EY Webinar 

Explore the core cybersecurity themes we explored in KLAS and EY's recent research, and why they matter for every healthcare leader.
KLAS Report

EHR Interoperability Overview 2025: How We Move Interoperability Forward

In KLAS' recent EHR Interoperability Overview report, you'll get a clearer look at three of the most pressing needs organizations face.
Report Roundup

KLAS Reports Published in November 2025 

During the month of November, KLAS published a number of reports covering topics like: HIT Professional Services, KLAS Arch Collaborative case studies, and two partnership reports.
KLAS Report

Why Professional Services Are Core to Healthcare Organizations’ HIT Strategies in 2025

Learn about the findings in KLAS' new HIT Professional Services Outlook report.
KLAS Report

Introducing the Consistent High Performers Report

Excellence in healthcare IT is about continuing to deliver high client satisfaction over time using basic fundamentals.
KLAS Report

Patient Communications 2025: Outcomes and Opportunities 

Learn about the trends KLAS is seeing with patient communications platforms.
KLAS Report

Credentialing 2025: Building Trust, Automation & Efficiency in Healthcare’s Hidden Engine

Pull back the curtain to learn how organizations are tacking credentialing challenges and where vendors still have work to do.
Report Roundup

All KLAS Reports Published During October 2025 

Check out the KLAS reports published in October 2025, and find out about the potential reports KLAS has coming up soon.
KLAS Report

Enterprise Imaging 2025: The Next Phase of Partnership-Led Transformation

Now many healthcare organizations have deployed enterprise imaging technologies, the conversation is shifting to maximizing investments.
Emerging Solutions

Meet the 2025 Emerging Solutions Top 20 Winners 

Learn which companies earned this year's Emerging Solutions Top 20 awards, and what the process is for selection.
Partnered Research

Where Healthcare Is Investing and Betting on AI in 2025 

Learn about crucial healthcare investment insights from the most recent KLAS Research and Bain & Company report.
KLAS Report

Large System Integrators: Balancing Cost, Control, and Capability

A new report from KLAS highlights a growing but cautious interest in large system integrator (SI) partnerships among larger health systems.
KLAS Arch Collaborative

How High-Performing Organizations Improve the EHR Experience: Arch Collaborative Q3 Case Studies

Arch Collaborative case studies gather the stories of the most successful organizations, sharing powerful examples for similar organizations.
Report Roundup

KLAS Reports Published in September 2025

Learn about our 11 new reports covering topics like enterprise imaging, revenue cycle outsourcing, global imaging AI, and healthcare operations.
Expert Overviews

KLAS Emerging Solutions Research: Six Years of Provider-Guided Discovery

Learn about KLAS' emerging technology research in healthcare and the benefits for both providers and vendors.
KLAS Report

Healthcare Operations Vendor Guide 2025: Building Efficiency & Resilience

Learn about the vendor-reported capabilities in healthcare operations and if organizations should go for best-of-breed or enterprise-wide platforms.
KLAS Report

End-to-End Revenue Cycle Outsourcing 2025: What Healthcare Leaders Need to Know

Explore how health systems are navigating the end-to-end revenue cycle outsourcing market.
Report Roundup

KLAS Reports Published in August 2025

Learn about the 10 reports KLAS published during the month of August, including an update on Oracle Health and a look at the autonomous coding market.
Global Research, KLAS Report

DACH KIS 2025: A Market at a Crossroads

Learn more about our recent DACH KIS 2025 report, our first deep dive into EHR market in Germany, Austria, and Switzerland.
Expert Overviews

The US Imaging Market Is Hot—Which PACS Vendors Are the Most Competitive? 

Get a glimpse at which vendors are being considered, selected, or replaced in the US PACS market.
KLAS Report

From Hype to Reality: What Healthcare Leaders Should Know About Autonomous Coding Solutions

To support organizations who are considering purchasing autonomous coding technology, KLAS recently published our first report looking at this market and how vendors are performing.
KLAS Arch Collaborative

The New EHR Experience Levels: A Clearer Path to Excellence

The new EHR Experience Levels give us a common language that should help every organization better understand where they stand today and what their focus areas should be.
KLAS Report

HIT Staffing 2025: Key Trends & Best Practices

Many organizations are turning to HIT staffing firms for expertise, speed, and culture to address these critical skills gaps. Read on to explore the current state of this market.
KLAS Report

Getting More Out of Your EHR: Finding the Right EHR Clinical Optimization Firm

See what KLAS' recent research reveals about the customer experience with clinical optimization services firms.
KLAS Report

How the Cloud Fits into Organizations’ IT Infrastructure Strategies

Read this latest KLAS report to learn about where healthcare organizations are currently at with cloud, and what their future plans are.
Report Roundup

KLAS Reports Published in July 2025: Your Guide to the Latest Healthcare IT Insights

Did you miss any of the 20 reports KLAS published during July? Check out this list to find out.
Cybersecurity, Expert Overviews

How Effective Is Your Cybersecurity Training, Really?

When attacks hit, like AI-crafted phishing emails, deepfake voice scams, and ransomware that spreads in minutes, it’s not your tools that respond first. It’s your people.
KLAS Arch Collaborative, KLAS Event

Celebrating the 2025 KLAS Arch Collaborative Award Winners 

Get a glimpse of how we celebrated the 2025 winners of the KLAS Arch Collaborative Pinnacle award and Breakthrough Recognition winners.
Expert Overviews

Ambient Speech and the Fight Against Physician Burnout 

Ambient AI is being positioned not just as a way to streamline documentation, but as a way to protect clinician well-being.
Expert Overviews, KLAS Event

What’s Next in Health IT? Industry Experts Share Insights Ahead of DHIS

Thought leaders from our prestigious sponsors of DHIS weighed in on the pressing questions in health IT.
Expert Overviews, KLAS Report

Navigating Healthcare Policy Changes in 2025: How HDOs Are Adapting 

169 decision-makers told KLAS how they're responding to today's uncertain market and policy shifts. Take a look at what we learned.
Global Research, KLAS Report

Global Acute Care EHR Market Share: Number of New EHR Contracts in 2024 Reaches a High

Explore the latest trends in EHR market share for Africa, Asia, Canada, Europe, Latin America, the Middle East, and Oceania.
KLAS Arch Collaborative

EHR Success Stories from the KLAS Arch Collaborative Q2 2025 

During the last quarter, the Arch Collaborative has published 8 case studies highlighting the success of several high-performing organizations.
KLAS Event

What to Expect from DHIS 2025: Innovation, Insight, and Impact in Digital Health

DHIS 2025 is our annual executive retreat designed to foster collaboration, spark innovation, and tackle healthcare’s pressing challenges.
Report Roundup

KLAS Reports Published in June 2025 

Discover the reports you may have missed from KLAS during the month of June.
KLAS Leadership

What Great Healthcare IT Vendor Leaders Do Differently 

What does it mean to be a leader in healthcare IT? Adam Gale, KLAS' CEO, shares 4 leadership qualities that make a difference.
Global Research, KLAS Arch Collaborative

Universal Best Practices for Improving Clinician EHR Satisfaction

Learn how EHR satisfaction compares worldwide in this new KLAS report with the KLAS Arch Collaborative.
KLAS Report

The Role of Data & Analytics Platforms in Healthcare

Learn about some of the insights shared in our recent Data & Analytics Platforms report.
KLAS Arch Collaborative

Why Improving the Clinician Experience Matters: The Real ROI 

Healthcare organizations are asking KLAS about the ROI behind improving the EHR for clinicians. This report is our answer.
Report Roundup

KLAS Reports Published in May 2025 

Check out the new reports KLAS published during the month of May.
KLAS Report

The Latest Insights on Healthcare Management Consulting Firms

KLAS recently published our 2025 Healthcare Management Consulting report sharing the scope and type of validated HMC services provided by firms, and how those firms perform.
KLAS Report

Partnership Vital in EHR Decisions: Insights from the Acute Care EHR Market Share 2025 Report

The latest acute care EHR market share trends show that vendor partnership matters more than ever in this advancing market.
KLAS K2 Collaborative

Bridging the Divide: K2 Collaborative Points of Light 2025

Each year, KLAS celebrates the successful payer, provider, and vendor partnerships that are enhancing healthcare outcomes with the Points of Light awards.
Cybersecurity

Elevate Your Cybersecurity: Highlights from Our Recent Webinar

Recently, KLAS hosted a webinar covering the lessons of the 2025 Healthcare Cybersecurity Benchmarking Study.
Report Roundup

KLAS Reports Published in April 2025 

Explore the highlights of the latest KLAS reports from April to discover findings that can help you make informed decisions.
KLAS Report

Healthcare Organizations’ Strengths & Opportunities Around Cybersecurity Maturity

This new Cybersecurity Benchmarking study can help organizations evaluate their vulnerabilities and develop a plan of action.
A doctor works on a tablet while a lock symbol hovers above.
Cybersecurity, Expert Overviews

The Cybersecurity Update in Healthcare: What We’re Hearing in the Industry

Learn from healthcare cybersecurity expert, Jaren Day, about what KLAS is hearing in the industry, and why top leadership needs to listen to the voices of CISOs and security leaders.
Global Research

Which Healthcare Technologies Are Top of Mind for Investment Around the Globe?

Our third-annual Global HIT Trends 2025 report addresses investment priorities, cloud adoption, and more.
CHIME Partnership

Celebrating Innovation: Abridge and the First KLAS/CHIME Trailblazer Award 

Learn more the first-ever KLAS/CHIME Trailblazer Award presented to Abridge in February.
Report Roundup

KLAS Reports Published in March 2025

Check out the 14 reports KLAS published in March.
KLAS Report

A Look at Healthcare AI Data Science Solutions

A new KLAS report examines customer satisfaction with their data science vendors as well as how they are commonly using the solutions.
KLAS Arch Collaborative

EHR Case Studies: Success Stories from the KLAS Arch Collaborative Q1 2025

Learn more about the KLAS Arch Collaborative case studies published during the first quarter of 2025.
Best in KLAS, KLAS Event

Celebrating Excellence at HIMSS25 and ViVE 2025 

Learn more about how KLAS celebrated Best in KLAS winners and Most Improved winners during HIMSS and ViVE 2025.
Global Research, KLAS Report

Collaborating with CHIME India to Measure EMR Adoption in India

KLAS recently published our India EMR report, our first-ever report to focus exclusively on technology in India.
Report Roundup

KLAS Reports Published in February 2025

Learn about the KLAS reports you may have missed, from the Best in KLAS awards to insightful reports on emerging healthcare IT trends.
KLAS Report

The Evolving Landscape of Cardiology Imaging: Key Trends & Insights

Delve into the complexities of and trends in the cardiology imaging market in this new KLAS report.
KLAS Arch Collaborative

What Is Needed for a Successful EHR Implementation?

Read this comprehensive resource on EHR implementations that identifies common pitfalls, shares lessons learned, and helps organizations achieve long-term success.
KLAS Report

The Rise of Ambient Speech Technology in Healthcare

Read about KLAS' new performance report sharing customer satisfaction with ambient speech vendors as well as market insights.
Report Roundup

KLAS Reports Published in January 2025

Our January research offers you the information you need to stay ahead of the curve, from cybersecurity strategies to government reimbursement services and EHR implementation successes.
KLAS Arch Collaborative

Understanding Clinician Turnover: The Impact of the EHR Experience

Dive deep into the relationship between a clinician's EHR experience and their likelihood of staying at their current organization in this recent KLAS Arch Collaborative report.
Expert Overviews, KLAS Report

Addressing Cybersecurity Threats in Healthcare: Challenges and Strategies

To help organizations in their cybersecurity preparedness efforts, KLAS recently published two reports.
Best in KLAS

Healthcare Industry Changes Reflected in Updates to 2025 Best in KLAS® Report

Learn about some of the changes you’ll find in the upcoming 2025 Best in KLAS report, which publishes February 5 at 8 a.m. ET.
KLAS Arch Collaborative

Simple Strategies for Improving Arch Survey Response Rate

So you’re going to survey your clinicians about their EHR experience in partnership with the Arch Collaborative. How do you make sure you get the responses you need to create real change?
Report Roundup

KLAS Reports Published in December 2024

Review the latest KLAS reports published in December and see what you may have missed!
A team of clinicians works together to improve their EHR.
KLAS Arch Collaborative

EHR Case Studies: Success Stories from the KLAS Arch Collaborative (Q4 2024)

Learn more about the 13 KLAS Arch Collaborative case studies published in the last quarter.
Expert Overviews

Leveraging Technology to Keep Healthcare Workers Safe

Take a look at 9 technologies that, while not primarily designed for staff safety, are being used to make a big difference.
Expert Overviews

What Healthcare Providers Are Saying About Subscription Models

The rise of subscription-based pricing models in healthcare IT comes with a mix of excitement and uncertainty. So we turned to real-world feedback from healthcare provider organizations gathered over the past 12 months.
KLAS Event

What Revenue Cycle Leaders Need to Know About Ambient Speech Technology

At the 2024 Revenue Cycle Summit, we held a panel about the exciting new ambient speech technologies.
Report Roundup

KLAS Reports Published in November 2024

Learn about the latest KLAS reports you may have missed during the month of November.
KLAS Report

Epic in the Public Cloud: A Glimpse into AWS’ & Microsoft Azure’s Performance

Read this update report to find out about the viability of Epic in the cloud based on feedback from organizations who are live with the solution.
Expert Overviews

KLAS’ Current Research on Prior Authorization

Learn about what KLAS currently knows about technology designed to streamline and automate the prior authorization process.
Expert Overviews, KLAS Report

HIT for Post–Acute Care: A Continually Evolving Space

Read this update on KLAS’ post–acute care research, highlighting the two most recent reports in this space for hospice and long-term care software solutions.
Global Research, KLAS Report

Latin America EHR: An Update on Market Share & Customer Satisfaction

KLAS recently published a report that provides an update on which vendors are gaining market share in Latin America, along with which are best meeting customers’ needs.
Report Roundup

KLAS Reports Published in October 2024

As the healthcare IT market changes rapidly, KLAS’ October reports address many of the trends arising amid big developments.
KLAS Report

Ambient Speech: Delivering on Promises with More to Come

KLAS’ first report focused only on ambient speech technology provides healthcare organizations with a snapshot view of the ambient speech decisions that healthcare organizations are currently making.
KLAS Emerging Insights

Insights from the 2024 KLAS Emerging Solutions Report

KLAS has released the 2024 Emerging Solutions Top 20 report, which highlights promising healthcare technologies that support the Quadruple Aim of improving outcomes, reducing costs, and enhancing patient and clinician experiences.
KLAS Report

2024 Patient Education Report: Key Insights & Vendor Performance

A recent KLAS report reveals that while healthcare organizations see positive outcomes from patient education solutions—such as increased engagement and satisfaction—many patients find the content lengthy and not user-friendly.
KLAS Report

Unified Efforts to Meet SDOH Needs

Healthcare organizations, payers, community-based organizations (CBOs), vendors, and government entities can partner to address SDOH needs and improve the health of communities. Read about 13 such partnerships with KLAS' SDOH Points of Light recognition.
KLAS Report

Risk Adjustment: What Factors Are Influencing Purchase Decisions?

KLAS recently published a report that examines recent risk adjustment purchase decisions and what factors influenced these decisions.
Report Roundup

KLAS Reports Published in September 2024

In September KLAS published 14 reports and 1 partnered report, with the insights covering a few firsts like the first Arch Collaborative report on EHR interoperability.
Partnership Reports

Healthcare IT Spending 2024: Key Insights and Trends

KLAS Research and Bain & Company’s report, "Healthcare IT Spending 2024: Innovation, Integration, and AI," offers insights into IT spending dynamics, and payer and provider pain points. The report also highlights a growing interest in third-party solutions and generative AI.
KLAS K2 Collaborative

The Peak of Collaboration

Attendees at the KLAS K2 Collaborative Summit voted to give Peak Awards to 4 different collaborations between payers, providers, and their vendors. Today we're sharing more about these Points of Light partnerships.
KLAS Report

A Broader Approach to Measuring the Healthcare Experience

The Healthcare Experience Management 2024 report looks at how well vendors are meeting the needs of all stakeholders and how healthcare organizations are using those broader solutions.
Partnership Reports

What is Top of Mind for Top Health Systems?

The annual Top of Mind for Top Health Systems report, a collaboration between KLAS and the Center for Connected Medicine at UPMC, revealed that 85% of healthcare executives view AI as the most exciting emerging technology.
Report Roundup

KLAS Reports Published in August 2024

August reports include an executive overview of KLAS’ Enterprise Imaging Summit, a recap of recent Emerging Insights reports, and a new Arch Collaborative Nursing Guidebook.
KLAS Arch Collaborative

75,000 Nurses Share Feedback on Their EHR Experience

In the latest KLAS Arch Collaborative Nursing Guidebook, you will learn how to improve nurse satisfaction in the EHR from 75,000 nurses.
KLAS Report

Trends in the 340B Management Market

Find out more on the trends and nerve points for current customers of 340B management systems.
Expert Overviews

An Overview of KLAS’ Insights on Healthcare AI

At the Arch Collaborative Learning Summit, we shared a look at the growth and potential of the Arch Collaborative.
Report Roundup

KLAS Reports Published in July 2024

In July KLAS published several insightful reports designed to provide clinicians with guidance, information, and support.
KLAS Arch Collaborative, KLAS Event

Recognizing Growth and Impact at the Arch Collaborative Summit

This July, KLAS hosted its seventh Arch Collaborative Learning Summit. Over 350 healthcare leaders gathered to share ideas and solutions and to change healthcare for the better.
KLAS Report

Which Suppliers Are Driving Satisfaction & Adoption in the UK/Ireland?

The EPR market for healthcare organizations in the UK and Ireland is seeing high energy and investment due to significant ongoing efforts to push digitization.
DHIS

A Sneak Peek of KLAS’ 2024 Digital Health Investment Symposium

KLAS’ 2024 Digital Health Investment Symposium is proudly sponsored by some of the leading names in the healthcare IT industry.
KLAS Arch Collaborative

Celebrating Improvement with KLAS Arch Collaborative Awards

We are thrilled to announce our first-ever KLAS Arch Collaborative Awards, given last night at our inaugural Awards Show during the Arch Learning Summit.
Global Research, KLAS Report

Global Acute Care EHR Market Share in 2024

From January to December 2023, Non-US organizations made EHR purchase decisions impacting the highest number of hospitals since the start of the COVID-19 pandemic.
Report Roundup

KLAS Reports Published in June 2024

In June, KLAS published several reports designed to help providers tackle current challenges in an ever-changing healthcare landscape.

Integrated Care: How Are Healthcare Organizations Approaching Holistic Care?

Due to the high interest in integrated care, KLAS sought to capture the current landscape of integrated care.
KLAS Report

Imaging in the Cloud 2024: A Look at Organizations’ Cloud Perceptions

To answer many questions from organizations at various stages of their cloud journey, we recently published our Imaging in the Cloud 2024 report.

Learnings from the KLAS Global Summit: Day Two

Learn about important discussions and insights from day two of the 2024 KLAS Global Summit. 

Calling All Marathon Health and Everside Health Customers

KLAS is paying close attention to the progress of the merger between Marathon Health and Everside Health.
Global Research, KLAS Event

What We’re Learning During the KLAS Global Summit: Day One

Let us take you on the KLAS Global Summit 2024 journey as we summarize much of the content presented and discussed.
KLAS Report

How Are Payer Organizations Finding Value in Their CMS Interoperability Solutions?

Learn how payers are using CMS interoperability solutions, what the market is doing, and the value this technology offers.
Report Roundup

KLAS Reports Published in May 2024

In May, KLAS published several reports presenting key insights to help providers, payers, and vendors solve healthcare challenges.
KLAS Event, KLAS K2 Collaborative

Building Effective Payer-Provider Partnerships: K2 Collaborative Summit Panel

During the K2 Collaborative Summit, a keynote panel provided key insights on building effective partnerships between payers and providers.
KLAS Event

Interoperability and Bridging the Payer-Provider Divide

Micky Tripathi, the national coordinator for health IT, gave the keynote address at the K2 Collaborative summit.
KLAS Report

US Acute Care EHR Market Share in 2024

In our recently published US Acute Care Market Share 2024 report, we look at updates taking place in the EHR market.
Webinar Recap

Using AMA MAP Hypertension to Increase Hypertension Control: A Webinar Recap

KLAS hosted guests from the AMA in a webinar on the AMA MAP framework for reducing hypertension and improving blood pressure control.
KLAS Arch Collaborative

500,000 Clinician Voices Heard: An Arch Collaborative Milestone

Since the establishment of the Arch Collaborative in 2017, more than 500,000 clinicians have taken the Arch Collaborative survey.
KLAS Culture

Hiring Character First

There are hundreds of different ways to attract candidates and fill positions, but at KLAS we look to hire character first.
Report Roundup

KLAS Reports Published in April 2024

This April's lineup of reports delivers healthcare insights in high-interest areas such as healthcare AI, investment priorities, and more.
KLAS K2 Collaborative

The Challenges Addressed by K2 Collaborative Points of Light 2024

See summaries of all the 2024 Points of Light case studies, and learn about the challenges these successful collaborations addressed.
KLAS Report

Progress in Enterprise Imaging 2024

Learn more about what KLAS is learning about the EI space today in our updated report, Enterprise Imaging 2024.
KLAS Arch Collaborative

What to Expect during the Arch Collaborative Learning Summit 2024

The Arch Collaborative Learning Summit is a cornerstone of joining—it brings healthcare organizations and vendors together to shape a brighter future for the EHR experience.
KLAS Event, KLAS K2 Collaborative

The K2 Collaborative Summit: Valuable Findings from 2023

Ahead of the K2 Summit on May 14 and 15, review a few of the findings and suggestions from last year's summit.
KLAS Report

Patient Self-Scheduling 2024: Meeting Patient Needs through Standalone Solutions

KLAS recently published the 2024 Patient Self-Scheduling report, which looks at the capabilities of and customer satisfaction with standalone self-scheduling solutions.
KLAS Report

AI in Healthcare: Organizations Starting to Expand beyond Clinical and PHM Use Cases

How is AI currently being used by provider and payer organizations, what outcomes have they achieved, and what do they have planned for the future? 
Report Roundup

KLAS Reports Published in March 2024

In March KLAS published reports on the interoperability of clinical communications, revenue cycle analytics solutions, the state of PACS solutions in Canada, and more.
Global Research, KLAS Report

An Advanced Digital Market: Middle East/Africa EHR 2024

Healthcare organizations in the Middle East especially are moving beyond core EHR capabilities and increasing their digital strategies to go deeper across the enterprise.
KLAS Report

The Importance of Partnership in the Ambulatory RCM Services Market

KLAS recently published the 2024 Ambulatory RCM Services report looking at some of the firms being used in RCM, the type of work they do, and the client experience.
Best in KLAS

Celebrating Passion at the Best in KLAS® Award Show

Each year during HIMSS, KLAS puts on an exclusive Best in KLAS Awards Show for all the winners of the year's Best in KLAS awards.
KLAS Report

Taking a Platform Approach over Standalone Solutions: Enterprise Revenue Cycle Management Platforms 2024

KLAS recently spoke with deep adopters of vendors' enterprise RCM offerings to gauge where the market stands and what challenges remain.
Report Roundup

KLAS Reports Published in February 2024

It was a great month for reports beyond Best in KLAS, with eight healthcare IT insights reports, a partnership report, and five new emerging insights reports.
Best in KLAS

How to Use the Best in KLAS® Report as an HIT Vendor or Services Firm

See the top ways vendors can leverage the data found the Best in KLAS report.
Best in KLAS

Progress Is Possible: Highlighting the “Most Improved” in Best in KLAS

In addition to the Best in KLAS designation, KLAS also recognizes the solutions and services whose customers have reported the most improvement since the previous year.
Best in KLAS, Global Research

Growth in the 2024 Best in KLAS Global Report

The 2024 Global Software report represents the next step forward for KLAS as we were able to break the European region into five subregions.
Emerging Companies Research, KLAS Report

A Recap of Recent KLAS Emerging Insights Reports

Take a look at KLAS' most recent reports from the past three months of KLAS Emerging Insights research.
Report Roundup

KLAS Reports Published in January 2024

We saw the publication of a few noteworthy reports this month, including the publication of two Arch Collaborative Impact Reports
Best in KLAS

Why KLAS Publishes the Best in KLAS® Report

Talk to any KLAS employee, regardless of their role, and they'll tell you that the Best in KLAS report takes a lot of effort, but that it's worth it.
Global Research

2024 Middle East/Africa Best in KLAS® in Acute Care EHR and PACS – A Special Preview

To celebrate KLAS' Middle East Summit this weekend, we are announcing two 2024 Best in KLAS winners in that region ahead of publication.
KLAS Arch Collaborative

Reviewing KLAS Findings on Burnout

Ahead of a new report covering trends in physician and nurse burnout, I'm reviewing some of KLAS' most relevant learnings on burnout.
KLAS Report

CCM Ambulatory Pharmacies at Health Systems: Improving the Patient Experience

CCM recently partnered with KLAS to survey health system leaders about the digital strategies and technologies employed by their ambulatory pharmacies.
Report Roundup

Report Roundup: KLAS Reports Published in December

In December, many published reports were the first of their kind, including reports on data and analytics services, and more.
KLAS Report

PACS: A Look at a High-Energy Market

There is a lot of energy in the US PACS market right now. To share what is happening in this market, we recently published our 2023 PACS report.
Partnership Reports

Discovering Payer Healthcare IT Trends with EY-Parthenon

To help bring some transparency to the payer IT space, EY-Parthenon and KLAS recently published our findings in this report.
KLAS Event

A Survivor’s View: Engaging Patients through Digital Health

I recently sat on a panel of superheroes from the patient empowerment world to discuss how to engage patients as part of KLAS’ Patient & Consumer Innovation summit.
Report Roundup

KLAS Reports Published in November 2023

Some of KLAS’ published reports in November covered digital pathology in the US, the state of the PACS industry, and 2 executive overviews of recent summits.
KLAS Report

Payment Accuracy & Integrity Solutions: Mapping out a Complex Market

In October, KLAS published the 2023 Payment Accuracy and Integrity Solutions report—our first on this highly complex and important segment.
KLAS Report

Digital Pathology: Insights from Early Clinical Adopters in the US

Adoption of digital pathology in the US is early but expected to grow significantly. KLAS interviewed 14 early clinical adopters to learn more about this market.
KLAS Report

Drug Diversion Monitoring: Energy High around AI

Read about the KLAS 2023 update on the drug diversion monitoring market, focusing on vendor performance and available functionality.
Report Roundup

KLAS Reports Published in October 2023

Explore the key highlights and implications of KLAS' October publications, which provide valuable insights.
DHIS, KLAS Event

Patient Financial Engagement: The Road Map of Engaging Patients on Payments

Learn more about the discussion during the patient financial engagement panel held at KLAS' DHIS 2023 event.
KLAS Report

The Promising Future of Virtual Sitting & Nursing

KLAS recently started measuring some of the solutions available in the virtual sitting and nursing market. We share our findings in our first-ever report.
KLAS Emerging Insights

Announcing the 2023 KLAS Emerging Solutions Top 20

The recent Emerging Solutions Top 20 report offers an easy way to identify KLAS-validated solutions with the most potential to support the Quadruple Aim.
Report Roundup

KLAS Reports Published in September 2023

Take a look at the recent research published by KLAS during the month of September.
Webinar Recap

The Digital Front Door Solutions Vendor Guide: A Webinar Recap

KLAS and THMA published a joint report on the digital front door to share findings with the industry on the vendors working in this arena.
KLAS Report

A Look at the Telehealth & RPM Ecosystem

Throughout 2023, KLAS has published multiple telehealth/RPM reports to help healthcare organizations as they make purchase decisions.
Partnership Reports

How Health Systems Are Navigating 2023: Bain & Company and KLAS Report

Delve into the most recent findings of the 2023 Healthcare Provider IT Report, co-authored by KLAS Research and Bain & Company.
Report Roundup

KLAS Reports Published in August 2023

Get a glimpse of the healthcare IT research KLAS published during the month of August. 
KLAS Event, KLAS K2 Collaborative

The Payer-Provider Divide: Finding Common Ground Among Frenemies

While payer-provider relationships have traditionally been fraught, the efforts of those in attendance at the K2 summit should inspire hope.

Robert Rodger’s Guide to Revenue Cycle in Healthcare

Robert opened KLAS’ inaugural Revenue Cycle Summit by laying out his guidebook to innovating in the revenue cycle management (RCM) area.  

Remembering Lois Krotz: A Legacy of Innovation, Passion, and Care

The world of healthcare IT is vast, with many shining stars. But every so often, a supernova emerges, outshining all others.
Report Roundup

KLAS Reports Published in July 2023

July saw the publication of reports on a variety of heavy-hitting topics, including telehealth, healthcare IoT security, and complete looks at 5 large EHR vendors.
KLAS Report

Capabilities Vendors Offer across Patient Engagement

To help shed some light on the capabilities that vendors offer, KLAS recently published our 2023 Patient Ecosystem report.
KLAS Report

The Evolution of Use Cases in the Care Management Market

The recent Payer Care Management report shows which vendors are building strong customer relationships and innovating their technology.

Digital Health and the Direction of AI in Healthcare

Ahead of KLAS’ annual Digital Health Investment Symposium, experts at our sponsoring companies shared their high-level thoughts on digital health and AI.
Report Roundup

KLAS Reports Published in June 2023

June saw the publication of a variety of KLAS reports from our more traditional market reports to new ecosystem reports focusing on five ambulatory EMR vendors.
KLAS Report

Current Trends in US Hospital EMR Market Share

Our recent report on acute care EMR market share gives critical updates for anyone wanting to know more about the current state of the market.
Report Roundup

KLAS Reports Published in May 2023

Several insightful reports were published during the month of May, including the much-anticipated US Hospital EMR Market Share report.

Defining Digital Transformation Consulting

The Digital Transformation Consulting report provides an overview of the digital transformation consulting market and further insights into firm performance.
KLAS Report

Moving Epic in the Cloud: Strategies from Early Adopters

Given the potential benefits, health systems are reporting increasing interest in utilizing a public hyperscale cloud provider to support their EHR environment.
Report Roundup

KLAS Reports Published in April 2023

With each published report, KLAS aims to empower healthcare organizations to make better technology decisions.
KLAS Report

An Update in Enterprise Imaging

The Enterprise Imaging 2022 report is a much-needed update and provides visibility into the performance of enterprise imaging vendors.
KLAS K2 Collaborative

The Art of the Possible in Payer/Provider Collaboration

In our recent Points of Light 2023 report, KLAS highlights the art of the possible when payers and providers work together.
Report Roundup

KLAS Reports Published in March 2023

During the month of March, KLAS published 11 market reports, 2 Arch Collaborative Impact reports, and 7 emerging solution reports.
Global Research

Examining the EMR Markets in Asia and Oceania

Our first report on EMR market share and vendor performance in Asia/Oceania provides a high-level overview of the region and separate looks at the unique trends of the two markets there.
Best in KLAS, KLAS Report

KPMG and Veradigm are 2023’s Most Improved Vendors

When you read the Best in KLAS report, you’ll notice a special section focusing on the most improved vendors.
KLAS Report

The Wrestle to Make Interoperability and External Data More Meaningful

KLAS surveyed provider organizations that vendors identified as their deepest adopters of interoperability, and we recently published our findings in a new report.
Report Roundup

KLAS Reports Published in February 2023

In February KLAS published Best in KLAS, 4 market reports, and 10 emerging solution reports sharing important insights for healthcare professionals and vendors.
Global Research

Deepening Healthcare Relationships in Egypt and the Middle East

We are pleased to highlight how KLAS insights and services are and will be making a continued impact in both Egypt and the Middle East.
KLAS Report

The Promise of Automated Prior Authorization

Meeting prior authorization requirements is a challenge for healthcare organizations and their vendors at this point in time. But, when it comes to automation, prior authorization promises to be low-hanging fruit.
Global Research

KLAS’ Initial Look at EMR Consulting Services in Canada

Our recent Canada EMR Consulting Services report is our first-ever look at various EMR consulting services in Canada. This report gives an overview of the services different firms are providing.
KLAS Report

Credentialing: A Crucial Part of the Healthcare Conversation

KLAS’ current credentialing report focuses on the components of credentialing software that most impact efficiency and highlights which vendors are doing well in that regard.
KLAS Report

A First Look at CMS Payer Interoperability

A new payer interoperability market emerged after CMS announced a mandate on secure patient data exchange, and began enforcing it in July of 2021. Learn more about vendor performance in this follow-up report from KLAS.
KLAS Report

Customer Satisfaction in Home Health

Two recent KLAS reports on home health help readers gain insights into the biggest challenges that face home health agencies.
KLAS Report

A Vulnerable PACS Market

In KLAS' recent PACS 2022 report, you can find out how well vendors are addressing market challenges and meeting the needs of customers in the US. 
KLAS Report

A Push Toward Post–Acute Care Enterprise EMR Platforms

Among the many post–acute care vendors in the market today, there are four who have separated themselves from the rest of the pack. A recent KLAS report examines those four vendors’ solutions.
KLAS Report

Analyzing Patient Perspectives on Engagement Technology

Though the patient perspective was an important discussion before, the pandemic further highlighted a huge need to listen better to patients and to learn from their point of view. 
KLAS Event, KLAS K2 Collaborative

A Fresh Start at the 2022 Payer/Provider Summit

Our overarching goal with this summit was to reduce administrative friction and waste, improving the patient or member experience. We feel like we were able to achieve all those things this year.
DHIS, KLAS Event

Creating a Pleasant Patient Experience

At our most recent Digital Health Investment Symposium, Dr. Yaa Kumah-Crystal, Clinical Director of Health IT at Vanderbilt University Medical Center spoke.
KLAS Event

Building Networks to Address Social Determinants of Health

What has happened with SDOH services during the pandemic, and what does the future hold?
Global Research, KLAS Report

An Expansive Look at the Middle East EMR Market

With this report, we examined the customer satisfaction, market share, and recent wins and market energy of EMR vendors in the Middle East and Africa regions. 
DHIS, KLAS Event

A Deeper Look at the Patient Financial Experience

There is no denying that the patient financial experience can make or break a health system, even if your patients’ clinical experiences are nothing but positive. 
KLAS Event, KLAS Report

A New Framework for Interoperability Performance

The goal behind creating the interoperability framework is to offer a holistic look at the needs of providers and how well vendors are supporting their goals.
KLAS Report

Choosing the Right Partner for Your EHR Implementation

EHR implementation leadership vendors continue to play an essential role in providing necessary resources and expertise to set your organization up for EHR success.
KLAS Report

Are Epic’s Pharmacy Products Right for My Hospital?

Why are customers interested in Epic’s pharmacy software? The fact of the matter is that hospitals are looking to save money. And in these hard times, every dollar counts.
KLAS Report

An Initial View of Ophthalmology EMRs

KLAS’ recent Ophthalmology 2019 report is our first-ever report on EMR solutions for ophthalmology, and I've been very excited about getting it out into the market. The report really helps us paint some broad strokes around the vendor landscape
Global Research

Current Healthcare IT Trends in Asia

We recently had the privilege of attending the HIMSS AsiaPac19 conference in Thailand.
Expert Overviews

Consumerism: Healthcare’s Four-Letter Word

As a patient, it’s frustrating to struggle under the complexities of the healthcare system. Costs of care aren’t transparent up front, and the back end of many visits devolves into a confusing barrage of bills and emails that amount to a game of “Who’s gonna pay?”
KLAS Report

Achieving Outcomes with RTLS

For the RTLS 2019 report, KLAS interviewed a few of each vendor’s deepest adopters of their RTLS products to help answer some important questions: What outcomes are you achieving with RTLS? How are you achieving them? Which vendors are successfully helping providers drive outcomes? And what are those vendors doing?
KLAS Report

Are EMRAM Stage 7 Physicians More Successful?

Many provider organizations in Stages 0–6 wonder whether there are enough validated and quantifiable outcomes of achieving Stage 7 to be worth the effort of getting there.
KLAS Report

CommonWell to Carequality: A Demarcation Point for Interoperability

The shot heard round the world may have happened in 1775 Lexington, but the connection heard round the US was (potentially) made at the 2018 ONC Summit.
KLAS Report

Cost of Care: The Provider Perspective

In preparing for the upcoming Investment Symposium, we’ve discussed several big topics that have the attention of providers, vendors, and investors alike. We quickly realized that a large piece of that discussion focuses around how we pay for healthcare.
KLAS Report

athenahealth or eClinicalWorks: Which One Is Right For You?

A little over two months ago, provider energy and market momentum pushed KLAS to conduct an in-depth analysis around two powerhouse ambulatory vendors.

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Join the Arch Collaborative

Join the KLAS Arch Collaborative today to start your EHR measurement and improvement journey! 

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