All KLAS Reports Published During October 2025 

A wide mix of research was published during the month of October, and that included a total of 20 reports. The research ranged from payer-focused updates to a new KLAS Arch Collaborative report highlighting new tools and strategies for improving the clinician EHR experience. You’ll also find two partnership reports in the list, produced with the help of our research partners.  

Check out the following list to see what reports you may have missed that contain vital information for your organization.  

New this month, you’ll also find a list of potential upcoming reports.  

Healthcare IT Reports (Segment Insights) 

1. Credentialing 2025: Measuring Customer Satisfaction with Vendor Relationships & Credentialing Efficiency 

Though organizations often rely on vendors to streamline their credentialing process, user feedback suggests that more can be done to fully automate that process. Read the report to learn how key components of credentialing, like automation, impact the customer experience. 

2. Large System Integrators 2025: Who Is Supporting Organizations’ Needs for Clinical, Financial, & Operational IT Outsourcing? 

To enable a focus on patient care, some healthcare organizations are turning to large system integrators (SIs) to create a unified technology experience. As KLAS’ first report to dive into large SIs, the research explores client satisfaction and usage, the outcomes clients achieved, and the best practices you can use. 

3. CMS Payer Interoperability 2025: Which Vendors Are Payers Relying on to Meet Changing CMS Mandates? 

The upcoming CMS Interoperability and Prior Authorization Final Rule (CMS-0057-F) is top of mind for payers, and many are looking to their vendors for guidance and expertise. Check out this report to learn how well vendors deliver CMS interoperability solutions and which vendors are top of mind. 

4. Payment Accuracy & Integrity 2025: Shifting Focus from Payment Recovery to Error Prevention 

This research focuses on payment integrity, which has become a key strategy for many payer organizations looking to combat rising healthcare costs. Discover which vendors offer pre- and/or post- payment solutions and what their clients have to say about their level of partnership.  

Partnership Reports 

KLAS participates in research with like-minded industry partners that pair KLAS’ voice-of-customer insights and goals with strong industry knowledge and datasets. 

1. Healthcare IT Investment: AI Moves from Pilot to Production 

Explore the current IT investment priorities of payers and providers in this recent report from KLAS and Bain & Company. Inside the free report, you’ll learn about why RCM is a top priority in a world where technology is increasingly seen as the way to improve profitability. 

2. Patient Perspectives on AI for Healthcare 2025: Optimism, Caution, & the Call for Oversight 

How do patients view AI in healthcare? To find out, KLAS partnered with Luma Health* to survey 1,006 patients in July 2025. Read the report to learn more about how to better build AI solutions that align with patient expectations and why patients are optimistic but cautious. 

*This partnership was a nonfinancial agreement and does not impact Luma’s standings in KLAS ratings. 

KLAS Arch Collaborative Reports 

Check out the latest research from the Arch Collaborative: Clinician-driven benchmarking that identifies the key drivers of EHR success. Current published research focuses on evidence-based playbooks for improving the caregiver experience. 

1. Key Drivers of EHR Improvement 2025 

Learn about the tools that Arch Collaborative members have at their disposal to create actionable strategies that help them make the EHR experience better for clinicians.  

Arch Collaborative Case Studies 

1. Using Personalization & Creativity to Transform Physician Training 2025  

Learn about Parkview Health’s transformation of physician EHR training. 
 

2. Reid Health’s Journey from Burnout to Belief 2025  

See what Reid Health, a rural health system, did to transform from a culture of burnout to a culture of collaboration and high EHR satisfaction. 

Emerging Solutions Research 

In October, we published our annual Emerging Solutions Top 20 report, as well as 9 regular emerging solutions reports. Emerging Company Spotlights highlight new vendors in the market, while First and Second Look reports cover solutions that KLAS has not previously rated. 

1. 2025 KLAS Emerging Solutions Top 20 

Identify some of the new technologies best positioned to impact the Quadruple Aim of Healthcare. You’ll find 20 emerging solutions ranked by their potential to disrupt the market and insights from participating healthcare leaders into top innovation themes. 

Emerging Company Spotlights 

1. Sayvant 2025: Automating Clinical Documentation with AI to Reduce Physician Burden  

Sayvant uses ambient AI-driven scribing and clinical decision support to streamline documentation, improve billing/patient communication, and reduce workloads. 
 

2. TREND Health Partners Denicals Management Services 2025: Reducing Denials & Increasing Reimbursements Through Expert Appeals Support  

TREND Health Partners offers expert-driven, technology-enabled denials management and appeals services that improve overturn rates among other outcomes. 
 

3. InsightRX 2025: Reducing Medication Dosing Errors & Adverse Events via Clinical Decision Support  

Using machine learning-powered individualized dosing, EHR integration, and user-focused support, InsightRX aims to address continued challenges with dosing complex medications.  
 

4. Pharmacy Stars Compounding360 2025: Helping Organizations Achieve Pharmacy Regulatory Compliance  

Compounding360 is a cloud-based solution that manages compliance tasks, training, and documentation. 
 

5. Canvas Medical EMR Platform 2025: Bridging Workflow Gaps Through Customization & Robust Workflows  

Canvas Medical’s EMR Platform uses a customizable API and an SDK-driven approach that aims to address inefficiencies in revenue cycle and documentation caused by customized workflows. 
   

6. Casechek 2025: Reducing Billing Errors & Workflow Inefficiencies Through Automated Integration & Real-Time Data Visibility  

Learn about the customer experience using the bill-only payment piece of Casechek’s solution. 

First Look Reports 

1. Intruno Privacy Monitoring 2025: Preventing Unauthorized Access Through Automated Privacy Monitoring and Reporting  

Intruno Privacy Monitoring works to automate and streamline the detection of unauthorized access with configurable alerts and detailed reports. 
 

2. Machinify 2025: Merged Solutions Aiming to Maximize Financial Outcomes While Reducing Costs & Eliminating Confusion  

Bringing several solutions together under a recent merger, Machinify’s goal is to simplify financial processes and PI in healthcare.  

Second Look Reports 

1. Neurealm 2025: An Updated Look at Engineering Intelligence, Scalable Applications & Data Capabilities for Healthcare  

This is an update to a report from when this vendor was known as GAVS Technologies. Learn about changes since the last report and the client experience over the last 18 months. 

Summit Executive Overviews  

These summaries take on the live discussions from KLAS summits and distill the information into actionable takeaways on strategy, partnerships, investment, and workforce themes. 

1. Digital Health Investment Symposium 2025 

Each year, DHIS is a creative forum for executive thought leaders to discuss critical challenges and opportunities and to collaborate. See the overview to quickly get insights from both the presummit survey and the discussions on how to navigate uncertainty, foster strong vendor partnerships, and address workforce challenges through AI and other strategies. 

Potential Upcoming Reports 

If you’ve ever wondered what KLAS is researching right now, look no further than this list, which consists of the topics we will be looking at in the next 1–3 months. Note that titles and time frames are always subject to change.  

Please reach out to your KLAS contact if you would like to give feedback on any of these topics or to express interest in them. 

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