It could be said that healthcare administration is in Charitie Horsley’s blood. Her parents and generations before worked in healthcare. But one doctor also inspired her when she had walking pneumonia as a teen. With her intimate knowledge of the inner workings of healthcare, she shares her suggestions for improving the patient experience.
- Patient Voice
Episode 6: Charitie Horsley, Healthcare Insider on Improving Patient Experience
Raised in a healthcare family and shaped by a teen illness, Charitie Horsley offers clear fixes for the patient experience.


