April turned out to be an exciting month for reports at KLAS with the publication of our latest K2 Collaborative Points of Light report, 24 accompanying case studies, and a new look at patient financing services. We also saw new research from the Arch Collaborative that highlights just how much of an impact a focus on the clinician experience can have on all areas of the Quadruple Aim.
KLAS is also putting out a growing number of Emerging Insights reports as provider organizations continue to request deeper looks at what new products are on the market.
Read below to see what was published along with quick summaries.
Healthcare IT Insights (Segment Insights)
While many organizations offer internally managed payment plans, these can increase bad debt and require ongoing management. Building on KLAS’s 2023 report in this space, this newest research examines both recourse and nonrecourse patient financing services and why one is chosen over the other. Read the report to learn which models firms primarily provide, the factors behind model selection, and how well firms support clients.
KLAS Arch Collaborative Reports
Impact Reports
Challenges like financial pressures and uncertain politics, clinician burnout, and turnover continue to plague healthcare organizations. As leadership deals with these concerns, they must also make decisions on how best to prioritize the goals of the Quadruple Aim. One of these aims, improving clinician well-being, is widely recognized as important, but it often gets less strategic attention. Why does this matter? Arch Collaborative data shows that focusing on the clinician experience has broad-reaching effects that ripple into all four areas.
Case Studies
Newly merged Emplify Health leveraged uPerform’s just-in-time learning platform to make sure clinicians got the support and training needed during their large-scale Epic consolidation.
KLAS K2 Collaborative Reports
Each year, KLAS celebrates the achievements of strategic partnerships between provider organizations, payers, and HIT vendors. These “Points of Light” work to lower costs, streamline administrative processes, and enhance the patient, provider, and payer experience. 24 partnerships were given the 2026 Points of Light award, and this report showcases their approaches and results, along with a high-level overview of the challenges they addressed and more key lessons.
To read more about all 24 case studies, please see this previously published roundup on the KLAS website.
Emerging Insights
Case Studies
AKASA uses AI-powered automations and workflows that keep humans in the loop, while aiming to reduce manual input, improve coding accuracy, and minimize data and documentation gaps.
Evrie Partners provides strategic advisory and implementation support for healthcare organizations undergoing large-scale EHR transformations.
Nexus Bedside is an inpatient unit operating system that uses virtual nursing to provide care teams with real-time remote monitoring, workflow support, and AI-enabled capabilities.
Emerging Company Spotlights
Arintra’s autonomous medical coding solution works to address challenges created by manual coding processes. It leverages AI to automate code assignments, improve accuracy, and accelerate revenue cycle workflows.
First Looks
Abridge uses conversational AI to document patient care in real time. This frees up nurses’ time to focus on patients instead of administrative tasks.
To meet the need for nurses and allied health professionals to have timely access to clinical decision support, EBSCO Information Services provides a centralized, user-friendly platform with current, evidence-based education.
Doximity offers DoxGPT, which is a separate tool from other clinical decision support tools. Its goal is to reduce administrative workload, customize workflows, and provide clinical reference tools.
Corti provides healthcare-specific APIs and LLMs that help healthcare vendors address any gaps in their AI capabilities.
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