Our Services

FOR

Providers

Payer & Provider Home

Welcome to KLAS!

Healthcare IT Insights

Discover the insights you need to make informed business decisions.

Arch Collaborative

Collaborate with other industry leaders to improve clinician satisfaction with your EHR.

K2 Collaborative

Collaborate with other industry leaders to reduce friction between payers and providers.

Consulting

Work with experts to solve unique organizational or process challenges.

FOR

Vendors and Firms

Vendor and Firm Home

Welcome to KLAS!

Healthcare IT Insights

Discover the insights you need to make informed business decisions.

Arch Collaborative

Collaborate with customers or clients to improve clinician satisfaction with your EHR.

Consulting

Work with experts to solve unique organizational or process challenges.

FOR

Payers

Payer & Provider Home

Welcome to KLAS!

K2 Collaborative

Collaborate with other industry leaders to reduce friction between payers and providers.

Consulting

Work with experts to solve unique organizational or process challenges.

FOR

Investors

Investor Advisory Services

Essential data from key healthcare decision makers for your most important investment decisions.

Consulting

Work with experts to solve unique organizational or process challenges.
Resources

Best in KLAS

Recognizing healthcare IT solutions & services that excel in improving patient care.

Events

Join other industry leaders to affect real change in healthcare.

Industry Reports

In-depth data & analysis on the most pressing issues facing healthcare IT.

Complimentary Reports

Gain a glimpse of KLAS’ expertise, partnered research, and summit overviews in these free reports.

Blog

Our experts’ take on industry trends and other KLAS initiatives.

Podcasts & Webinars

Press play to hear real provider and payer insights on today’s healthcare IT.
Why KLAS
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Partnerships

Industry Expertise & Uncompromising Accuracy

Healthcare IT Investor Advisory Services

Essential data from key healthcare decision-makers and qualified professionals for your most important investment decisions.

Who We Help

Investment banks

Start an Investor Membership to access the insights you need into relevant vendors and markets.

Private equity firms

We actively monitor over 150+ market segments and categories and measure 1,100+ products and services.

Venture capitalists

Our emerging technology research identifies new technologies that are having an impact in healthcare IT.

Direct Provider Feedback

What We Offer

We know it is imperative for you to learn about companies and solutions that present the biggest opportunities and risks. That’s why we help with questions like:

How well positioned is Vendor X and how have they trended over time?

What are the strengths, weaknesses, and differentiators of key competitors in the space?

What is current market share and total addressable market?

What are the biggest segment opportunities or threats?

Our insights are based on:

26,000+

Customer interviews conducted each year

1,100+

Healthcare IT products and services measured

70+

Annual independent market study reports

1,100+

HIT solutions with tenured subject matter experts

“KLAS should be at the center of every consideration. KLAS has this data; they should be part of every deal decision.”

“We are very pleased with the KLAS delivery. They pulled together a lot of internal data in a short amount of time to help us with our decision. We will definitely utilize KLAS in our next project.”

One-time purchase of our industry reports

To purchase ad hoc reports, contact the KLAS Investment Team.

Investor Membership

Annual fee

Access to the KLAS database

Access to KLAS publications

Reserved seats at our annual Digital Health Investment Symposium (DHIS)

Discount on custom diligence

Annual portfolio company assessment

Up to five years of vendor performance management data

Customer commentary

Regular analyst calls

Competitive analysis

Custom Diligence

One-time engagement

Vendor performance analysis

Comprehensive deep dive into longitudinal vendor performance. This includes the following: strengths, weaknesses, capabilities, differentiators, evangelism/loyalty, customer composition, and more. All findings supported with quantitative data (numeric ratings) and qualitative data (verbatim customer commentary).

Competitive landscape assessment and benchmarking

Full analysis of a specific market segment, its relevant vendors, and their positioning in the market.

Purchase and replacement trends data (Decision Insights)

Reveals purchasing or replacement energy in a given market segment and which solutions are being considered or replaced in the RFP process.

Market perception & industry trends

Covers total available market (TAM), market share, penetration, and customer segmentation.

Market size and share

Covers total available market (TAM), market share, penetration, and customer segmentation.

Sales retention analysis

Evaluates future sales and retention indicators as well as vendor vulnerability drivers.

Targeted outreach

Tailored interviews that capture additional customer perspectives and influencing factors related to specific solutions and market segments.

Annual Event

The Digital Health Investment Symposium (DHIS)

Join us at DHIS 2025 for an intimate executive retreat where industry and thought leaders will explore the past, present, and future of healthcare. This event drives collaboration across a wide range of stakeholders to accelerate innovation and tackle the most challenging issues in healthcare.

By attending, you’ll: