December’s reports dive into various healthcare topics, like the transition to value-based care and insights on clinical communications solutions. There’s also a look at virtual scribing services and their impact on documentation.
From the KLAS Arch Collaborative came a highly valuable look at clinician turnover post-COVID-19 and several new case studies that shared successful EHR implementation strategies.
Learn about what else you may have missed in our roundup below.
Healthcare IT Insights Reports (Segment Insights)
1. Value-Based Care Enablement Services 2024: Services Firm Guide
For healthcare organizations looking to transition to VBC and risk-based models, VBC enablement firms can offer a streamlined transition by helping collect more data, develop care management models, and manage risk-based care contracts. This guide includes all such firms known to KLAS and provides a starting point for organizations investigating VBC enablement services.
2. Clinical Communications 2024: Which Vendors Best Support Solution Adoption Enterprise-Wide?
Clinical communications solutions can help ensure HIPAA compliance, improve clinician response times, and reduce miscommunications and alert fatigue, but the market is complex. Solution adoption often depends on (1) the breadth of offerings, (2) the ease of rolling out modules and interfaces, and (3) support and guidance. This report examines vendor performance in those areas.
3. Luma Health 2024: Part of a Series on Digital Health Deep Adopters
Healthcare organizations are looking to consolidate their patient engagement technology stacks, and vendors are pivoting to offer comprehensive capabilities in a single solution. As the first in a series about digital health deep adopters, this report evaluates vendor performance, validated and needed capabilities, and outcomes realized for deep adopters of Luma Health’s capabilities.
4. Virtual Scribing Services 2024: How Are Firms Providing Value in a Developing Market?
Though a lot of energy is focused on other technologies in the market, provider organizations continue to look to virtual scribing services to ease the documentation burden. Learn what value customers get from these services and the impact scribe turnover has on satisfaction overall.
Arch Collaborative
Impact Reports
These reports evaluate KLAS Arch Collaborative data and present actionable insights that organizations can use to make more effective use of their EHRs.
Following the COVID-19 pandemic, high rates of clinician turnover are leading to high costs for healthcare organizations and further frustration for remaining clinicians. This report examines the cost of turnover, the effects of burnout and EHR experiences on retention, and best practices from organizations who have increased clinician satisfaction and reversed turnover trends.
Case Studies
1. Fostering Strong Relationships by Including Nurses in Governance 2024
Mackenzie Health involved their clinicians in every stage of implementing Epic’s EHR system in 2017. This case study looks at the outcomes of this inclusive approach and how it remains integral to the organization’s practices today.
2. Building Clinician Trust and Goodwill Through Robust, Formalized Shared Ownership 2024
Johns Hopkins Aramco Healthcare credits its strong EHR governance structure and a culture of celebration for their clinicians’ high trust and goodwill. Formal charters in each governance committee ensure clarity around ownership, purpose, members, and more. Read the report for an example of the formal charter included in each governance committee.
3. Implementing the Right Technology Enhancements to Improve Clinical Practice 2024
Piedmont Healthcare made patient care a priority by increasing clinician efficiency. Learn about how they enhanced their system and produced meaningful alerts to assist in this effort.
4. Fostering a Collaborative Work Environment among Leadership, IT & Providers 2024
Seattle Children’s Hospital leveraged the CMIO role to act as a health IT ambassador. The CMIO then fostered collaboration between all areas of leadership and helped implement initiatives like governance restructuring. Read more about how this change significantly improved their environment.
5. Impactful Governance & Shared Ownership Drive Clinician EHR Success 2024
St. Jude Children’s Research Hospital achieved clinician EHR success through impactful governance and shared ownership. They improved EHR usability and improved the clinician experience by integrating operational and clinical leaders into their governance structure and fostering strong communication.
Summit Executive Overviews
KLAS hosts summits to facilitate healthcare stakeholders gathering and creating plans to solve healthcare’s biggest challenges. These reports publish findings from those events.
In October, KLAS hosted the second Social Determinants of Health Summit, which built on the framework from the 2023 summit. This year, participants discussed creating successful SDOH programs, barriers to patient outcomes, and collaboration. This report highlights those findings and the three collaborations that earned the Wayfinder Recognition.
KLAS also held our second Revenue Cycle Summit in October. Check out this overview for valuable insights into current challenges, emerging technologies, and best practices in RCM. You’ll also learn about the importance of strategic collaboration and get guidance on leveraging AI and automation to improve efficiency and financial performance.
Emerging Insights Reports: Spotlights, First Looks, and Case Studies
KLAS First and Second Look reports are part of our Emerging Insights research. They cover newer solutions from established vendors or from vendors KLAS is measuring for the first time. A Second Look report focuses on a solution KLAS previously covered in a First Look.
First Look
1. Cencora Medication Tray Solution 2024: Utilizing RFID Scanning to Track Medication Inventory: a solution intended to improve accuracy, decrease manual input, and simplify the inventory process.
Second Look
3. Collette Health Remote Patient Observation 2024: Improving Patient Safety Through Remote Patient Observation: solutions that allow organizations to monitor the safety of multiple patients to reduce costs and the burdens on staff members.
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