From the US acute care EHR market to global HIT trends, the reports published during the month of April provide valuable insights to help healthcare organizations navigate evolving challenges and make informed decisions. Explore the highlights and discover how these findings can support your strategic goals.
Healthcare IT Insights Reports (Segment Insights)
1. US Acute Care EHR Market Share 2025: Strength of Partnership Is Key in Decisions
This is one of KLAS’ most-read reports, and KLAS’ analysis of the US acute care EHR market reveals key trends from 2024. While there is a slight cooling in purchase energy, health systems continue to drive most decisions, with vendor partnerships emerging as crucial differentiators. Learn about this and other trends we saw in the new report.
As the healthcare industry evolves, strategic support from management consulting firms is often needed for success. This report shares the scope and type of validated healthcare management consulting services provided by firms and evaluates their performance. Read the report for help identifying the best partners to meet your complex needs.
3. Data & Analytics Platforms 2025: Which Vendors Are Delivering Not Only Tools but Also Outcomes?
With the surge in available data, identifying actionable insights has become increasingly challenging for healthcare organizations. Data and analytics platforms are often used to improve operational efficiency, financial performance, and patient health outcomes. Read the report to learn how well vendors are able to help operationalize insights, identify barriers to success, and more.
4. PACS 2025: Consistent Support & Ongoing Product Development Are Key to Customer Success
Healthcare organizations are navigating exciting AI and cloud innovations in the PACS market, but vendor performance remains key to success in this market. Take a look at these insights to learn how vendors are meeting customer needs through responsive support and proactive guidance.
5. Ambulatory Core Solutions Mindshare 2025: Which Vendors Are Top of Mind for Ambulatory Practices?
Ambulatory care organizations weigh factors like functionality, usability, and comprehensiveness when selecting core IT solutions. For this report, KLAS got feedback from over 1,200 respondents across 689 organizations. Their feedback highlights top vendors and key decision-making priorities.
6. Global HIT Trends 2025: Interest in AI Rapidly Expanding Across All Regions
Discover how healthcare organizations worldwide are tackling budget and staffing challenges using AI and other technologies. This third annual report reveals the latest HIT trends for 2025 based on insights from 174 organizations across 39 countries. Learn about their IT investment priorities, cloud strategies, and consulting firm engagements.
Many payer organizations are leveraging data analytics to cut costs and improve member outcomes amid financial and staffing challenges. Check out this report for an initial look at customer experiences with three data analytics vendors. The report also highlights key factors impacting satisfaction and performance data for top vendors.
8. Healthcare AI 2025: Are You Keeping Pace with Industry Adoption?
The AI conversation is loud and features in most current conversations around healthcare technology. But many organizations who face budget and workforce limitations simply want to know whether they are keeping pace with the industry. This report aims to give you clarity on the AI landscape and to enable you to benchmark your organization’s adoption levels against your peers’.
Partnership Reports
KLAS partners with many healthcare associations and organizations to help advance our mission to improve the world’s healthcare. This month, we published the below cybersecurity report with our partners Censinet, Health-ISAC, Healthcare & Public Health Sector Coordinating Councils, American Hospital Association, and Scottsdale Institute.
The Healthcare Cybersecurity Benchmarking Study is a critical update to earlier research in this area. It assesses the current level of cybersecurity preparedness among organizations. By comparing self-reported coverage against industry frameworks like NIST Cybersecurity Framework 2.0 and HPH Cybersecurity Performance Goals, this report provides valuable insights into the gaps of third-party risk and asset management.
KLAS Arch Collaborative Reports
Using the vast amount of data collected from over half a million (and counting!) clinicians, the Arch Collaborative frequently publishes research to help organizations improve their clinicians’ EHR experience.
Impact Reports
The KLAS Arch Collaborative finds that a good EHR education is the second-most important factor in influencing clinicians who are at risk of leaving, to stay. Read this report to learn about the benefits of virtual EHR education and how it impacts clinician satisfaction.
Case Studies
1. Reducing Burnout & Improving EHR Satisfaction with Ambient Speech 2025
Legacy Health implemented Microsoft’s DAX Copilot to help reduce provider burnout, decrease cognitive load for providers, and bring back the joy in medicine. Because of the pilot program’s success, DAX Copilot was expanded for broader rollout by October 2024.
2. Leveraging a Multidisciplinary Team to Optimize Nursing Documentation 2025
After getting their first Arch Collaborative survey results, Wooster Community Hospital Health System made it a priority to reduce their nurses’ documentation burden. They created the Freeing up Nurses’ Time Initiative (F.U.N.-Time Initiative) and used a multidisciplinary team to put it into action.
Emerging Insights Reports: Company Spotlights, First Looks, and Case Studies
Learn about customer satisfaction with vendor performance on specific emerging solutions in company spotlight reports. Or you can learn more about more established solutions that have not yet been rated by KLAS in First Look reports.
Company Spotlights
1. AmplifyMD Virtual Care Platform 2025: Enhancing Telemedicine Delivery Through Integrated Clinical and Technology Solutions: A unified clinical and technology platform.
2. Acorn Credentialing Solutions 2025: Streamlining Provider Credentialing Through Automated Enrollment: A solution that automates provider credentialing and enrollment with dashboards for status tracking and imported provider data.
First Looks
1. ICU Medical Plum Duo 2025: Enhancing Infusion Accuracy & Efficiency Through Pump Cassette & Cloud-Based Technology: An infusion pump, Plum Duo (LVP) has cassette-based technology and cloud-enabled updates.
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