Welcome back from the holiday season! Just in case you missed any of KLAS’ reports during the month of December, this roundup summarizes each one. The research includes vital updates on AI in healthcare, the status of EHR interoperability, and where healthcare stands with clinician turnover.
Be sure to read to the bottom for a list of potential upcoming reports for the next three months.
Healthcare IT Insights Reports (Segment Insights)
The potential for interoperability to improve patient care and enable innovation is real, yet we are still so far from where we need to be. KLAS data shows an overview of three key interoperability use cases and the challenges still hindering data sharing. This report is for you if you want to understand what is currently happening and discover ways you may be able to help.
2. IT Planning & Assessment Services 2025: A Decision Insights Market Analysis
Learn from 38 purchase decisions of IT planning and assessment services that were captured by KLAS between October 2023 and October 2025. You’ll find insights on the most common engagements KLAS validated in this segment, which firms are most frequently considered, and the key factors behind firm selections.
Vendor performance in the patient financial engagement (PFE) solutions market is generally high. That said, key differences distinguish vendors, like service quality and financial impact. Read this recent research to identify which PFE vendor may be best suited to your consumer-focused financial strategy.
4. Healthcare AI Update 2025: What Use Cases Are Adopted the Most?
This high-level look at healthcare AI uses cases is an update from our previous Healthcare AI 2025 report. Check it out to see how organizations are using AI and which use cases are most common. You’ll also learn about the vendors being used and considered the most and the areas organizations plan to invest in.
KLAS Arch Collaborative Reports
Research from the Arch Collaborative is based on the feedback of hundreds of thousands of clinicians on their EHR experiences. Read on for our updates on clinician turnover and to learn why it’s imperative that organizations work to reduce their nurses’ documentation burden.
Impact Reports
Despite KLAS’ finding that burnout rates are declining since the all-time highs during the pandemic, there is a predicted global shortage of 11 million health workers by 2030. KLAS is digging deeper to learn why clinicians are leaving. Read this report to learn strategies that break the cycle of costly clinician turnover.
The documentation burden that nurses take on is an industry-wide problem that must be reduced. With 40% of nurses intending to leave the profession by 2029, this is one critical issue that healthcare organizations can meaningfully impact with focused effort. Read the report to learn strategies that many Arch Collaborative organizations have successfully used to improve nurse EHR satisfaction.
Case Studies
- Clickbusters: Reducing Interruptive Alerts to Enhance Clinician Efficiency 2025. Hackensack Meridian Health’s Clickbusters initiative significantly reduced their clinicians’ burden and enhanced their EHR experience.
- Driving Clinician Efficiency & Wellness Through Targeted Informatics Interventions 2025. LifeBridge Health launched a provider efficiency program to empower their clinician teams and improve EHR satisfaction.
- Sustaining Pinnacle-Level Nurse EHR Satisfaction 2025. Houston Methodist, using Arch Collaborative data, created a service transformation initiative and increased the number of IT roles at the hospital level. Nurse EHR satisfaction increased by 14.5 points, earning the organization a KLAS Arch Collaborative Pinnacle award.
Emerging Insights Reports
This month, our emerging insights focused on First Look reports on solutions that KLAS had not yet rated before. In our Second Look report, you’ll find an update on Goliath Technologies.
First Looks
- Oracle Health Seamless Exchange 2025: Reducing Clinical Data Overload & Workflow Inefficiencies Through Integration & Deduplication. The Seamless Exchange solution works to embed deduplicated external data into clinician workflows.
- Cloud Payments by TrustCommerce 2025: Enabling Seamless & Reliable Patient Payments Through Cloud-Based Solutions. Using a cloud-based payment system, Cloud Payments integrates with both ambulatory and acute care EHRs, as well as modern payment methods.
Second Looks
- Goliath Technologies End-User Experience Monitoring & Troubleshooting 2025: An Updated Look at a Solution Seeking to Improve EHR Speed & Reliability. Learn how the customer experience has changed over the last two years with this integrated solution. Specifically built for Epic, Oracle Health, and MEDITECH, the solution provides data that leaders can use to understand issues and implement initiatives to improve clinician experiences.
Summit Executive Overviews
Change management and technology can help organizations streamline operations and maximize resources. This idea was the focus of KLAS’ recent Healthcare Operations Summit in November 2025. Learn key insights from representatives of almost 60 US healthcare organizations, HIT vendors, and consulting firms in this overview.
Potential Upcoming Reports
Along with the Best in KLAS reports (US & Global) that will publish on February 4, we have a sizable list of possible reports for the next 3 months. See something on the list that interests you or that you can give your anonymous feedback on? We’d love to talk to you! Schedule a call here or reach out to your KLAS contact.
- Contact Center as a Service (CCaaS) Vendor Guide 2026
- Roche navify Monitoring 2026: First Look
- Smart Communications 2026: First Look
- Knowtion Health 2026: First Look
- Omega Health 2025: First Look
- Suki 2026: ROI Validations Case Study #1
- NextGen Healthcare AI 2025: First Look
- Value-Based Care Enablement Services 2026
- Epic Bugsy Examining Success Principles and Resource Demands 2026
- Vitalchat 2026: Emerging Company Spotlight
- Surgical Information Systems (SIS) 2026: First Look
- RLDatix 2026: First Look
- KLAS Study 2026—Comprehensive Ambulatory Platforms
- Amazon Connect 2026: First Look
- Smarter Technologies 2026: ROI Validations Case Study
- Notable 2026: First Look
- KLAS Perception 2026—Oracle Health Quarterly Update Q1
- Lean Business Services 2026: First Look
- athenahealth athenaIDX 2026: First Look
- US Digital Pathology Report 2026
- Release of Information 2026 Report
- Vectramind 2026: First Look Report
- uPerform 2026: ROI Validation Case Study
- Verisys 2026: First Look
- InterScripts 2026: Emerging Company Spotlight
- Managed IT Services DI 2026
- Patient Financing Services 2026
- Matic Medical Scribe 2026: Emerging Company Spotlight
- CPS 2026: Emerging Insights Case Study
- Zocdoc 2026: First Look
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