A decade and a half after the launch of Meaningful Use, today’s healthcare ecosystem is heavily digitized and relies on technology to deliver patient care. However, many organizations are still struggling to realize the promises of digital transformation such as improved patient care, greater efficiency, and real outcomes.
Across KLAS’s data, we see a clear trend that technology alone is not a sufficient driver of transformation. Instead, initiatives with the most success are focused on the human side of change.
Technology Is Only One Piece of Transformation
Successful transformation initiatives are rarely defined by software because transformation is ultimately about people. Elements like stakeholder alignment, governance, and change management underlie an organization’s ability to adopt changes. Too often, stalled projects can be traced back to weak foundations in these areas.
With healthcare facing ever-growing margin pressures and staffing shortages, it’s clear that we can’t afford to waste resources on digital technology without also having the operational alignment and governance necessary to leverage these new technologies into lasting operational outcomes. And yet, even as resources and best practices abound for digital technology, that critical human element is a secondary consideration at best.
Conversations on change leadership are often fragmentary, occurring with trusted partners or peer-to-peer. Meanwhile, working groups focused on market-moving evolution in change leadership are few and far between. Without clear leadership and disciplined execution, even the most promising technologies will continue to fail at true transformation.
A New Forum for Healthcare Transformation Leaders
To help address this gap, KLAS is launching the Transformation Leadership Forum.
Led by healthcare providers, the forum is designed to bring together executive decision-makers for open, peer-level discussions focused on the realities of transformation leadership. Participants will collaborate around topics such as governance structures, operating models, adoption strategy, and execution discipline.
Importantly, these conversations will go beyond success stories. Attendees will have the opportunity to discuss governance breakdowns, stakeholder resistance, and failure states alongside proven leadership strategies that drive progress.
Our main goal is for each participant to leave with actionable insights and proven leadership tools to add to their executive toolbox. We hope these insights will offer new perspectives to help healthcare leaders to maximize their organization’s ability to adopt technology, transform operationally, and ultimately improve patient care. Leaders will leave with strategies and perspectives that can strengthen transformation efforts within their own organizations long after the event concludes.
Join the Conversation
The first Transformation Leadership Forum will take place August 31–September 1. It represents a unique opportunity for healthcare leaders to engage in honest dialogue with peers facing similar challenges.
Registration is now open here, and any questions can be directed to events@klasresearch.com. We invite you as healthcare leaders to join the conversation and become part of the ongoing evolution of healthcare transformation today.
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