KLAS published 20 reports in July 2025, offering valuable insights into the evolving healthcare IT landscape across topics from global EHR adoption and cloud infrastructure to patient engagement strategies, staffing trends, and interoperability breakthroughs.
Whether you’re navigating workforce shortages, evaluating technology partnerships, or aiming to improve clinician and patient experiences, these reports are packed with timely data and actionable takeaways to help you move forward with the important technology decisions on your plate.
Healthcare IT Insight Reports (Segment Insights)
Discover how EHR market energy is growing in Asia and Oceania and learn about customer satisfaction with key vendors. It is no surprise that healthcare organizations in this area of the world are ramping up their digital transformations. But as digital maturity grows, so do expectations for vendors to deliver modern, high-value solutions.
2. Global Acute Care EHR Market Share 2025: Large Regional Decisions Impact a Broad Number of Hospitals
The global acute care EHR market is shifting—while the number of new EHR contracts has reached a five-year high, the number of hospitals impacted by those contracts has dropped to a five-year low. (Many contracts were from standalone hospitals or small hospital groups.) Read to learn about 246 KLAS-validated EHR decisions that affect 550 hospitals and over 122,000 beds across 43 different countries and territories.
Healthcare organizations continue to invest heavily in their EHR systems to improve care, reduce clinician workloads, and meet compliance needs. But many face challenges in achieving these goals, causing them to look to services firms for help with EHR optimization. Inside this report, you’ll find the key factors driving successful engagements, including firm strengths, project types, and best practices for clinical optimization.
4. Oncology 2025: How Well Are Solutions Meeting Customer Expectations?
Oncology providers are navigating major shifts, from independent practices joining larger health systems to increased adoption of cloud technology. While most oncology solutions meet basic clinical needs, factors like ease of use, development progress, and integration set top performers apart. Explore this report for insights on customer satisfaction with medical oncology solutions, early trends in cloud use, and user experiences with radiation oncology tools.
As healthcare organizations adapt to changing consumer expectations and digital transformation, patient engagement remains a key priority. To support more connected, patient-centered care, many are refining their engagement strategies and evaluating new technologies. Check out the report for insights from 67 healthcare organizations on current investment priorities, vendor alignment with those priorities, and emerging trends.
6. Public Cloud Providers 2025: The Cloud’s Growing Role in Organizations’ IT Infrastructure Strategies
As healthcare grows more complex, organizations are investing heavily in IT infrastructure, like the cloud, to stay efficient and support innovations like AI and digital pathology. This report shares insights from 36 organizations on their current infrastructures, their experiences with cloud providers, their future plans, and their key challenges. Read the report to see how your peers are approaching these critical investments.
7. HIT Staffing 2025: A Look at the Market & Best Practices for Success
Better inform your staffing strategy with this report. As healthcare organizations depend more on advanced technology, the need for skilled IT talent is rising—yet ongoing staff shortages make hiring a challenge. Many are turning to HIT staffing firms to fill critical gaps. This report, based on feedback from 173 organizations, offers guidance on how to choose the right firm, how these services are being used today, and where the market is headed.
As many look to improve staff satisfaction and retention, nurse and staff scheduling tools are becoming essential for reducing administrative burden and burnout. Read this report to explore how well vendors are meeting customer needs through partnership and key technology enhancements like mobility, reporting, and automation. The insights will help you to understand what today’s organizations expect from scheduling solutions and where the market is headed.
9. Care Management Solutions for Payers 2025: Evaluating Partnerships in an Evolving Landscape
Care management continues to be a top strategic priority for payer organizations, driving rapid investment in IT infrastructure and emerging technology. Seamless integration with core claims systems is a must-have, along with strong data security and vendor alignment with payer-specific needs. See the report to learn how vendors are performing in these areas and how they’re addressing key payer concerns like AI, integration, and compliance.
KLAS Arch Collaborative Reports
Hundreds of healthcare organizations and their proactive vendors and firms have joined the Arch Collaborative to improve the clinician experience with the EHR. Over half a million clinicians have participated to date, deepening KLAS’ expertise in the best practices and real ROI of improving the EHR.
Impact Reports
The 2025 Arch Collaborative Physician Guidebook shares insights from over 35,000 physicians on what drives EHR satisfaction. Drawing from real-world data and proven best practices, this guide helps healthcare leaders—no matter their organization’s size or EHR vendor—improve the EHR experience and boost physician well-being. Explore the report to learn what’s working and how to apply it in your own organization.
Case Studies
1. Unlocking Clinical Data Intelligence with AI 2025
University of Iowa Health Care partnered with Evidently to revolutionize how data is gathered, viewed, summarized, understood, and used in clinical care.
2. Transforming Onboarding, Go-Live, & Ongoing Training 2025
Ochsner Health turned to Amplifire’s e-learning platform to enhance onboarding, go-live, and ongoing EHR education across their expanded locations.
Complimentary Reports
These free reports are published on urgent, top-of-mind problems for healthcare organizations and their vendors.
Healthcare organizations are still grappling with financial recovery post-COVID-19 and facing tight margins, staffing shortages, and growing costs—all made worse by regulatory uncertainty. With no clear road map ahead, many are making tough decisions now. In this report, KLAS shares insights from 169 healthcare leaders on how they’re responding—read the full findings to see how peers are navigating the pressure.
Emerging Insights Reports
These reports give you a glimpse at the customer experience with some of the newest technologies available in the market.
- Company spotlights focus on brand-new technology that is just getting started.
- First and Second Look reports focus on solutions that KLAS has not yet rated or that have had a previous First Look report.
- Case studies are based on the experience of just one customer.
Emerging Company Spotlights
1. Red Rover Health 2025: Enhancing EHR Integration Through Comprehensive Middleware Support
Red Rover Health is a middleware vendor that aims to enhance EHR interoperability and streamline clinical processes.
First Look Reports
This firm offers denials management services with expert support.
XiFin provides an RCM solution aiming to resolve inefficient billing processes and high costs through automation, analytics, and expertise.
3. 314e Jeeves 2025: Improving EHR Training Efficiency Utilizing AI and Integrated Search
Jeeves is an integrated, searchable training platform that makes it easier to access relevant content within the EHR.
Second Look Reports
This platform uses AI to streamline utilization management, enhance communication between payers and providers, and improve the accuracy of patient statuses.
Case Studies
1. Wellsheet 2025: Ascension Utilizing AI to Improve Workflows, Make Informed Decisions & Organize Data
Learn about one customer’s experience using Wellsheet’s clinical workflow platform for streamlining EHR workflows and providing decision-making support to clinicians.
Summit Executive Overviews
This research is based on insights gleaned from KLAS’ exclusive summits. Perspectives come from healthcare IT leaders at provider and vendor organizations, and firms.
KLAS hosted the fifth annual K2 Collaborative Payer/Provider Summit in May 2025, bringing together 188 leaders from 124 payer, provider, and vendor organizations. The summit focused on building trust, aligning strategies, and fostering innovation to improve interoperability and navigate regulations. Take a look at this report for key takeaways for anyone in the healthcare IT space looking to strengthen collaboration and create a lasting impact.
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