June brought a wave of valuable research from KLAS, covering everything from cybersecurity readiness to clinician EHR satisfaction and emerging tech solutions. These reports are packed with practical takeaways for healthcare provider leaders and vendors. Whether you’re focused on protecting patient data, improving the clinician experience, or exploring innovative tools, there’s something here to guide your next move.
Healthcare IT Insights Reports (Segment Insights)
Cybersecurity Solutions for Healthcare 2025: A Look at Vendor-& Firm-Reported Capabilities
Cyberattacks are hitting healthcare hard, disrupting care and operations. With so many third-party tools and connected devices in play, protecting patient data is more complex than ever. This guide breaks it down for you by covering key cybersecurity tools, services, and strategies to help your organization stay secure.
KLAS Arch Collaborative Reports
The Arch Collaborative continues to publish useful data on how organizations can improve the EHR experience for clinicians. Check out the impact reports and case studies below.
Impact Reports
1. Clinician EHR Experience 2025
This is a new annual report. Read it to learn about what has improved, what hasn’t changed in the EHR experience over the past year, and other key research from the Arch Collaborative. In the content, you’ll also find new EHR Experience Levels, which are a new concept that is aimed at helping organizations consistently measure and improve the EHR experience.
2. Ambient Speech Outcomes 2025: Combating Provider Burnout & Elevating the EHR Experience
Ambient speech technologies are an incredibly energized market in healthcare today thanks to their potential to combat burnout and improve the clinician experience. Read this report to better understand the holistic EHR experience and how using ambient speech has impacted more than 900 physicians and advanced practice providers.
Case Studies
1. Leveraging Governance & EHR Education to Enhance Physician Wellness 2025
Atlantic Health System implemented a Wellness Informatics program to improve documentation burdens and inefficient workflows, thereby increasing physician satisfaction and operational efficiency. Read this case study to learn about Atlantic Health System’s measurable improvements.
2. Two Variations on Provider Training Create One Success Story 2025
Carle Health has an initial EHR training for providers that uses two separate programs unified by structured processes. In this case study, you’ll learn about those programs, which include in-person and virtual training, mentorship, and follow-up support.
3. Providing Strong Support & Timely Fixes Through a Close-Knit Informatics Team 2025
Olmstead Medical Center gains strong scores from their clinicians for providing timely EHR fixes. They give clarity on how to request EHR changes and then communicate changes to end users. Learn how the informatics team plays a crucial role in this success.
Complimentary Reports
These insightful reports are available for everyone to read, regardless of KLAS membership.
1. KLAS Playbook for Patient-Centric Care 2025: How to Succeed in Patient-Centricity
Keep patients at the center of your vision, whether you’re a healthcare organization, a healthcare IT vendor, or a caregiver. The best practices and principles provided in this unique guide will help align all stakeholders on patients’ needs, preferences, and lived experiences.
2. Executive Voices 2025: Understanding the Healthcare IT Needs of C-Suite Leaders
Our goal at KLAS is to amplify provider voices in the market to drive meaningful changes. It is important for vendors to see where healthcare organizations stand when they make technology decisions. The insights in this report come directly from healthcare C-level leaders in enterprise leadership, operational, technological, and clinical roles. You’ll learn about what they are working toward, what stands in their way, and how vendors can better support them.
KLAS ROI Validations Series
A series of detailed looks at the outcomes individual healthcare organizations or a small group of organizations see with a specific healthcare IT solution.
St. Luke’s Health System aimed to invest in technology that would help reduce burnout and improve documentation efficiency. In addition, they wanted it to deliver financial ROI within two years. By partnering with Ambience, an AI-powered ambient speech platform, they eliminated manual note-taking and enhanced coding accuracy.
Emerging Insights Reports
This specialized research highlights and validates the early customer experience of emerging solutions. First Look reports cover solutions not previously rated by KLAS, while case studies focus on the experience of one organization.
Emerging Company Spotlights
1. DexCare 2025: Improving Patient Scheduling and Optimizing System Capacity
An online scheduling tool with analytics, real-time EHR integration, and cross-selling capabilities that optimize capacity and make for a better patient experience.
2. Tennr 2025: Converting More Patients and Reducing Denials Through Intelligent Automation
A solution that uses intelligent automation to address problems with manual referral processing and data entry.
Case Studies
This case study looks at the experience of one of the nation’s largest health systems, who is partnering with Clearsense to put in place a multiyear strategic data-archiving operation using Data Platform as a Service.
First Look Reports
1. InterSystems HealthShare for Payers 2025: Enhancing Healthcare Data Integration with InterSystems
A scalable integration platform that health plans or other payer organizations can use for interoperability use cases, like CMS rules compliance.
Summit Executive Overviews
After KLAS summits, we compile insights gleaned during panels, keynotes, and tabletop discussions into these overview reports.
Patient & Consumer Innovation Summit 2025
The fourth Patient & Consumer Innovation Summit brought together patient representatives and leaders from health systems and healthcare IT vendors. In this summit overview, you’ll gain insights into patient centricity from the presummit surveys and the summit’s panels and keynote speakers.
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