In March 2025, KLAS published 14 reports on a range of topics like healthcare AI data science solutions and an overview of our recent Middle East summit. Whether you’re a healthcare provider or an healthcare IT vendor, these reports are packed with valuable information that can help you see new opportunities and overcome current challenges.
Dive in to see what research you might have missed and stay ahead in the ever-evolving world of healthcare IT.
Healthcare IT Insights Reports (Segment Insights)
Healthcare AI is evolving fast, and organizations are keen to keep up. This report highlights how data science vendors are helping customers deepen AI adoption and achieve better outcomes. Check out the report to learn how organizations are using machine learning models within their data science solutions, the outcomes they’re seeing, and how well their vendors are partnering with them.
2. Global Shared Care Records 2025: Successful HIE Deployments Outside the US
Data sharing across the continuum of care is growing globally, thanks to shared care record technology. A shared care record, or a health information exchange (HIE), allows different care organizations and social institutions to share patient information. This report looks at successful HIE deployments outside the US, providing insights into benefits, costs, and best practices.
KLAS Arch Collaborative Reports
Arch Collaborative reports and resources are created from the feedback of over half a million clinicians worldwide. Published research in March includes one Impact Report, several case studies, and a few guides to help members take action on their survey results.
Impact Reports
With more patients using technology to communicate with providers, ambulatory physicians are feeling overwhelmed by the volume of messages. This report examines how health systems are balancing message volume with patient expectations. If you want to learn about practical ways to manage message burden effectively, this report is a must-read.
Case Studies
1. Involving Frontline AHPs in EHR Decisions & Training 2025
Advocate Aurora Health has boosted satisfaction among allied health professionals (AHPs) by involving them in EHR decisions and providing targeted training. Their efforts have led to streamlined charting and enhanced system functionality, placing them in the 93rd percentile for EHR functionality.
2. Fostering Clinician Wellness & Staff Unity 2025
SUNY Upstate Medical University is tackling staff burnout with a 24/7 mental health hotline and community-building dinner discussions. These initiatives have improved overall well-being, reducing burnout rates by 10 percentage points among participating physicians.
3. How a Small Children’s Hospital Raised the Bar for EHR Satisfaction Through EHR Governance 2025
Children’s Nebraska has dramatically improved EHR satisfaction by focusing on governance and provider feedback. Their efforts include setting governance standards that create a framework for decisions and communicating changes through multiple channels.
Arch Collaborative Guides
1. Operationalizing Arch Collaborative Data: Steps to successfully kicking off your Arch Collaborative measurement.
2. Measuring Clinician EHR Satisfaction Via the Arch Collaborative: Details on how to take action based on the results of your Arch Collaborative survey.
Summit Executive Overviews
KLAS holds exclusive and collaborative events each year, all with the aim of helping improve healthcare one challenge at a time. We then publish the learnings from our summits in these overviews.
Healthcare organizations often struggle with change management during HIT software implementations. To address this, KLAS held a forum where executives from some of the leading healthcare management consulting firms shared insights and guidelines on effectively managing enterprise-wide change. In this report, you’ll find a helpful framework and guidance to transform your organization’s approach to change management.
2. Middle East Summit 2025: Advancing Healthcare Excellence Through IT
KLAS hosted their second Middle East summit in January, bringing together industry leaders from the region to discuss advancing healthcare excellence through IT. Read this overview to learn from meaningful healthcare IT trends in the region and ongoing KLAS research. The summit also celebrated the Best in KLAS Awards for the top EHR and PACS solutions in the Middle East/Africa and Arch Collaborative EHR Experience Pinnacle Award winners.
Emerging Insights Reports: Company Spotlights, First Looks, and Case Studies
Check out the latest research KLAS has on some of the latest solutions out there. In March, we published four First Look reports, which cover solutions KLAS is looking at for the first time.
First Looks
1.Iodine Software AwareUM 2025: AI-Powered Technology to Capture Accurate Reimbursement & Enhance Compliance: A solution that tackles challenges like inefficient discharge processes and high denial rates.
2.Forcura IQ 2025: Streamlined Referral Management with AI Document Solutions: A solution that automates referral processing and integrates seamlessly with EHRs, improving workflows and data accuracy.
3. Lean Business Services Yamamah 2025: Transforming Population Health Data into Actionable Insights: A platform that helps healthcare organizations in Saudi Arabia manage population health data.
4. Smart Data Solutions Clearinghouse for Payers 2025: Streamlining Claims Processing Through Automated Clearinghouse Solutions: A clearinghouse for payers that automates claims processing, enhancing accuracy and ensuring timely distribution while meeting regulatory standards.
Want to see more reports? See our previous blogs from February and January.
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